TTUFU_FAQ
I got caught in customs clearance. What should I do?
If there is a problem with customs clearance after the cargo arrives at the local…
What kind of packaging box should I use when requesting a delivery service?
When requesting a delivery service, a paper box must be used as the packaging box.…
Compensation regulations for accidents during delivery
If loss or damage occurs during domestic or international delivery, you may receive compensation in…
I want to purchase Korean products. Is purchasing and delivery service possible?
Contact the manager in charge of your country listed on the TTUFU main site or…
Is it possible to deliver food products such as kimchi?
Due to customs regulations, food products are banned worldwide. We provide delivery, but depending on…
I would like to receive my items in Korea or products purchased online from overseas.
Please send the items you wish to send from Korea or items ordered online to…
How do I pay for shipping?
Domestic and international bank transfers are possible. For other payments, please contact the manager in…
There are fees called Import Fees and Brokerage C.O.D.
This cost is a tax incurred when the delivered goods are subject to overseas customs…
Are there any problems with customs clearance for cosmetics?
Currently, there are many countries around the world where personal customs clearance for cosmetics is…